Banking Center Client Services Specialist

CIBC; Toronto; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers — recognition program

Job summary

CIBC in Toronto is seeking a Client Service Representative to join the Personal and Business Banking Team. You will assist clients with everyday banking needs, answer questions, process transactions, and connect customers with the right specialists to help them reach their financial goals.

You'll support a fast-paced branch environment, work evenings or weekends as needed, and travel to nearby banking centres within a reasonable distance.

Qualifications

• Client-facing service experience preferred.
• Ability to explain banking products clearly.
• Comfort with digital banking tools and platforms.

Responsibilities

• Engage clients and help manage accounts and products.
• Answer questions, process transactions, and resolve issues.
• Direct clients to the appropriate team members for specialized needs.

Skills

Customer Service

Digital Literacy

Financial Processing

Online Banking

Organizational Efficiency

Teamwork

Job description

CIBC in Toronto is seeking a Client Service Representative to join the Personal and Business Banking Team. You will assist clients with everyday banking needs, answer questions, process transactions, and connect customers with the right specialists to help them reach their financial goals.

You'll support a fast-paced branch environment, work evenings or weekends as needed, and travel to nearby banking centres within a reasonable distance.