Personal Banking Client Advisor

CIBC; Bedford; On-site; CAD 21,000 - 30,000; Part time

Job summary

CIBC Bedford is seeking a Client Service Representative to support clients with day-to-day banking needs in a fast-paced Banking Center. You’ll engage clients, answer questions, assist with transactions, and proactively connect clients to the right team members to reach their financial goals.

On-site, part-time hours, with flexibility to work evenings and weekends and to travel between nearby banking centers to deliver an exceptional client experience.

Qualifications

• Client-first mindset with ability to find the right solutions.
• Goal oriented and focused on delivering your best to help clients reach their goals.
• Passion for people and building diverse, respectful relationships.
• Strong willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Help clients manage accounts and complete transactions.
• Answer questions and proactively connect clients with the right team.
• Provide a great client experience across multiple banking centres.
• Be flexible to work evenings/weekends and travel between centres.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

CIBC Bedford is seeking a Client Service Representative to support clients with day-to-day banking needs in a fast-paced Banking Center. You’ll engage clients, answer questions, assist with transactions, and proactively connect clients to the right team members to reach their financial goals.

On-site, part-time hours, with flexibility to work evenings and weekends and to travel between nearby banking centers to deliver an exceptional client experience.