Client Care Specialist - Banking & Solutions

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 25,000 - 33,000; Part time

Job summary

Canadian Imperial Bank of Commerce (CIBC) in Toronto is seeking a Client Service Representative to support clients in a fast-paced banking center, handling everyday transactions and answering questions with accuracy and care.

This part-time role requires flexibility for evenings and weekends, with on-site work at multiple banking centres within a reasonable travel distance, providing a friendly, client-first experience and opportunities to grow within Personal and Business Banking.

Qualifications

• Experience delivering excellent client service in a banking or financial services setting.
• Ability to explain banking products and services to clients clearly.
• Strong attention to detail and accuracy in transactions.

Responsibilities

• Assist clients with routine transactions and product inquiries in a fast-paced banking center.
• Proactively connect clients with the right team members to meet their goals.
• Maintain accurate records and comply with security and privacy standards.

Skills

Client Issue Resolution

Client Service

Customer Experience

Digital Literacy

Empathy

Interpersonal Communication

Standards Compliance

Transaction Services

Financial Products

Job description

Canadian Imperial Bank of Commerce (CIBC) in Toronto is seeking a Client Service Representative to support clients in a fast-paced banking center, handling everyday transactions and answering questions with accuracy and care.

This part-time role requires flexibility for evenings and weekends, with on-site work at multiple banking centres within a reasonable travel distance, providing a friendly, client-first experience and opportunities to grow within Personal and Business Banking.