Personal Banking Associate Trainee

TD Bank Group; Toronto; On-site; CAD 46,000 - 61,000; Full time

Benefits offered by this job

Total rewards package

Job summary

TD Canada Trust in North York, Ontario, is seeking a Personal Banking Associate Trainee. You will engage customers, guide them to the right staff, and educate on digital banking while supporting frontline operations. A strong communicator with time management skills will thrive in a busy branch environment.

The role requires a high school diploma, IFC within 90 days, and a preference for post-secondary education. Bilingual assets (Italian/Portuguese/Spanish) are considered a plus.

Qualifications

• High School diploma or equivalent.
• 1+ years of relevant experience.
• IFC within 90 days of start date.
• Post-secondary degree preferred.
• Proficiency in MS Office and branch software.
• Strong communication and time-management skills.

Responsibilities

• Engage customers with day-to-day banking needs.
• Guide customers to the right staff for solutions.
• Educate customers on digital banking tools.
• Support frontline staff with transactions.
• Contribute to operational excellence and customer experience.
• Assist with documentation and regulatory compliance.

Skills

MS Office

Branch software

Time management

Communication skills

Self-starter

Fluency in Italian/Portuguese/Spanish

Education

High School diploma

IFC within 90 days

Post-secondary degree preferred

Tools

MS Word

MS Excel

MS Outlook

Job description

TD Canada Trust in North York, Ontario, is seeking a Personal Banking Associate Trainee. You will engage customers, guide them to the right staff, and educate on digital banking while supporting frontline operations. A strong communicator with time management skills will thrive in a busy branch environment.

The role requires a high school diploma, IFC within 90 days, and a preference for post-secondary education. Bilingual assets (Italian/Portuguese/Spanish) are considered a plus.