People-First Store Leader – Customer Experience & Growth

Carter's Inc.; Charlottetown; On-site; CAD 26,000 - 34,000; Full time

Benefits offered by this job

Schedules that fit your life

Health benefits

30% employee discount

Referral bonuses

Paid time off & parental leave

Professional development opportunities

Job summary

Carter’s Inc. in Charlottetown is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will lead a welcoming team, drive sales, and ensure outstanding service while coaching staff across omnichannel platforms.

Ideal candidates have at least 1 year in retail management, solid communication skills, and the ability to foster an inclusive environment. This full-time role offers a structured schedule, development opportunities, and a path to leadership within

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma required.
• Strong leadership and customer engagement skills; proactive personality.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success and maintain service standards and omnichannel experience.
• Analyze the business and communicate KPIs with the team to drive results.
• Recruit, hire, train, and develop the store team in partnership with the Store Manager.
• Plan and analyze merchandising standards, promotions, and product placement.
• Build customer loyalty through company-sponsored programs.
• Reduce loss through consistent service and operational controls.

Skills

Leadership

Customer engagement

Communication skills

Computer skills

Retail management experience

Education

High school diploma

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. in Charlottetown is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will lead a welcoming team, drive sales, and ensure outstanding service while coaching staff across omnichannel platforms.

Ideal candidates have at least 1 year in retail management, solid communication skills, and the ability to foster an inclusive environment. This full-time role offers a structured schedule, development opportunities, and a path to leadership within