Part-Time Brand Leader & Customer Experience Coach

Carters; Toronto; On-site; CAD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discount 30%

Referral bonuses

Mental health benefits

Job summary

Carter's is seeking a Part Time Supervisor in Toronto to serve as the first face of the brand for growing families. You’ll welcome customers, share product knowledge, and model exceptional service on the sales floor.

The role emphasizes inclusivity, coaching, and driving key store initiatives while supporting family-friendly scheduling. Join Carter's to grow with a team that values training, development, and work-life balance, including a 30% employee discount and benefits.

Qualifications

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Welcome customers and provide assistance with products and brand features.
• Maintain a genuine customer focus on the sales floor and coach others to success.
• Lead and execute an assigned business focus area with planning and follow-through.
• Perform Leader on Duty supervisor responsibilities, driving results and resolving customer concerns.
• Support store team with assets protection through consistent customer service and safety practices.

Skills

Verbal communication

Written communication

Multitasking

Computer skills (Outlook, Excel)

Customer focus

Education

High school diploma

Tools

Outlook

Excel

Web navigation

Job description

Carter's is seeking a Part Time Supervisor in Toronto to serve as the first face of the brand for growing families. You’ll welcome customers, share product knowledge, and model exceptional service on the sales floor.

The role emphasizes inclusivity, coaching, and driving key store initiatives while supporting family-friendly scheduling. Join Carter's to grow with a team that values training, development, and work-life balance, including a 30% employee discount and benefits.