Parts Service Specialist: Customer Solutions

Nors Group; Terrace; On-site; CAD 60,000 - 73,000; Full time

Benefits offered by this job

Full health and dental benefits

Disability assistance

Family assistance

Company-sponsored RRSP plan

Job summary

A leading parts service company is seeking a Customer Service Representative in Terrace, BC to handle customer inquiries and resolve issues. The role requires strong communication and technical skills, along with a Sales/Marketing certification. This full-time position offers an annual salary of $48,000 plus commission and other benefits, including health care and a company-sponsored RRSP plan. Candidates should be safety-minded and adept at building customer relationships.

Qualifications

• Sales/Marketing certificate, diploma, degree required.
• Related experience is an asset.
• Good communication skills with peers and supervisors.

Responsibilities

• Handle customer complaints and provide solutions.
• Follow up to resolve customer issues.
• Report customer satisfaction trends to supervisors.

Skills

Sales/Marketing certification

Communication skills

Technical background

Safety knowledge

Education

Sales/Marketing diploma or degree

Tools

Microsoft Software

Job description

A leading parts service company is seeking a Customer Service Representative in Terrace, BC to handle customer inquiries and resolve issues. The role requires strong communication and technical skills, along with a Sales/Marketing certification. This full-time position offers an annual salary of $48,000 plus commission and other benefits, including health care and a company-sponsored RRSP plan. Candidates should be safety-minded and adept at building customer relationships.