Parts & Rentals Manager

Flaman Group Of Companies; Moosomin; Sur place; CAD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Incentives

Pension plan

Culture of accountability

Résumé du poste

Flaman Group Of Companies in Moosomin, SK, is seeking a Parts & Rentals Manager to lead the Aftermarket Customer Service team, ensuring outstanding support and streamlined operations.

You will mentor staff, coordinate with Sales and Service, and focus on continuous improvement through metrics and coaching. A rewarding role in a values-driven culture with incentives.

Qualifications

• Leadership experience in parts, service, or aftermarket operations.
• Ability to motivate teams and manage competing priorities.
• Strong communication and problem-solving skills.
• Familiarity with ag equipment is an asset.

Responsabilités

• Lead and mentor the Aftermarket (Parts & Rentals) Customer Service team to deliver outstanding support.
• Drive customer satisfaction through efficient order processing, returns, and issue resolution.
• Oversee aftermarket operations including parts and rentals.
• Collaborate with Sales, Service and other departments to align goals and improve outcomes.
• Track performance metrics and coach your team toward continuous improvement.

Connaissances

Leadership experience

Team motivation

Communication skills

Problem-solving

Ag equipment familiarity

Description du poste

Customer Service - Parts Permanent Full Time Moosomin, SK, CA

Lead the Team That Keeps Customers Coming Back.

At Flaman, we don’t just sell equipment, we keep it working and our customers happy long after the sale. As our Parts & Rentals Manager, you’ll lead the team that makes it happen. If you thrive on coaching others, streamlining operations, and delivering five-star service, this is your opportunity to lead with purpose.

What Your Day Might Look Like:

• Lead and mentor the Aftermarket (Parts & Rentals) Customer Service team to deliver outstanding support
• Drive customer satisfaction through efficient order processing, returns, and issue resolution
• Oversee aftermarket operations including parts and rentals
• Collaborate with Sales, Service, and other departments to align goals and improve outcomes
• Track performance metrics and coach your team toward continuous improvement

What You Bring to the Team:

• Proven leadership experience in parts, service, or aftermarket operations
• A knack for motivating teams and managing competing priorities
• Strong communication and problem-solving skills
• Familiarity with ag equipment (an asset, but not required)

Why You’ll Love Leading at Flaman:

• Competitive annual pay plus performance-based incentives
• Pension plan with employer matching
• A supportive, values-driven culture built on Customer Responsibility, Achievement of Goals, and Making Things Better

Ready to Lead with Purpose?

If you’re ready to grow a high-performing team and create amazing customer experiences, we’d love to meet you.