Parts Technician

Flaman Group of Companies; Moosomin; On-site; CAD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly pay

Pension plan with employer matching

Career growth opportunities

Job summary

Flaman Group of Companies is seeking a Parts Technician in Saskatchewan to turn customer inquiries into lasting relationships. You will be the friendly voice, helping with orders, returns, and exchanges while sharing product knowledge to ensure confident purchases.

You’ll collaborate with other teams to resolve issues and strive to convert first-time buyers into lifelong Flaman customers, contributing to a culture focused on making things better.

Qualifications

• Strong problem-solving and communication skills.
• Excellent organizational skills and attention to detail.
• Willingness to learn about products and services.

Responsibilities

• Answer calls, emails, and customer questions with patience and a smile.
• Assist customers with orders, returns, and exchanges with accuracy.
• Share product knowledge to instill confidence in customers.
• Investigate and resolve issues by coordinating with other teams.
• Build lasting relationships that turn buyers into Flaman customers.

Skills

Problem-solving

Clear communication

Organizational skills

Attention to detail

Curiosity to learn

Job description

Turn Customer Inquiries into Lasting Relationships.

At Flaman, we believe great customer service doesn't stop at the sale. As a Parts Technician, you’ll be the friendly voice and problem-solver who ensures every customer leaves with a great experience and comes back again.

What Your Day Might Look Like:

• Answer calls, emails, and questions from customers with patience and a smile
• Help customers with orders, returns, and exchanges, keeping everything accurate and organized
• Share product knowledge that makes customers feel confident about their purchase
• Investigate and resolve issues by connecting with other teams to find the best solutions
• Build the kind of relationships that turn first-time buyers into lifelong Flaman customers

What You Bring to the Team:

• A knack for problem-solving and clear communication
• Strong organizational skills and attention to detail
• Curiosity to learn about our products so you can help customers even faster

Why You’ll Love Being Part of Flaman:

• Competitive hourly pay
• Pension plan with employer matching
• Career growth opportunities and a culture focused on Making Things Better

Bring your energy, problem-solving skills, and customer-first mindset to Flaman.