Part-Time Floor Leader: Lead Sales & Customer Experience

Lush Cosmetics; Saskatoon; On-site; CAD 2,066,000 - 2,893,000; Part time

Job summary

Lush Cosmetics is seeking a Part Time Floor Leader to support the Store Management Team on the shop floor. You will drive sales, train and coach staff, and ensure an outstanding customer experience while upholding brand values and store standards.

You will lead a team of sales associates, motivate staff, and contribute to a positive, energetic store environment. This role emphasizes customer service, product knowledge, and operational excellence.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving issues related to customer service in day-to-day operations.

Responsibilities

• Drive sales and deliver an exceptional customer experience on the shop floor.
• Lead and coach Sales Ambassadors to improve performance and product knowledge.
• Educate customers on skincare values and ethical practices, and build brand awareness.
• Maintain visuals, inventory standards, and store operations for smooth daily execution.

Skills

Customer service

Sales

Cash handling

Supervisory experience

Problem solving

Job description

Lush Cosmetics is seeking a Part Time Floor Leader to support the Store Management Team on the shop floor. You will drive sales, train and coach staff, and ensure an outstanding customer experience while upholding brand values and store standards.

You will lead a team of sales associates, motivate staff, and contribute to a positive, energetic store environment. This role emphasizes customer service, product knowledge, and operational excellence.