Part-Time Customer Experience Pro - Fernie

Scotiabank; Fernie; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation and benefits

Internal training and career growth

Community involvement

Job summary

Scotiabank is seeking a Customer Experience Associate in Fernie, BC. You will be the face of the branch, delivering exceptional service while helping customers with their banking needs and guiding them toward digital self-service options.

You will build relationships, handle routine transactions, and contribute to branch targets. A friendly, proactive approach and comfort with technology are essential for success in this role.

Qualifications

• Proven customer service skills through work or community involvement.
• Able to assist customers in a friendly and efficient manner.
• Willing to work a flexible schedule and adapt to branch needs.
• Able to promote digital and self-service banking options to customers.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Process day-to-day transactions accurately and efficiently.
• Identify and fulfill simple sales opportunities to support branch targets.
• Demonstrate knowledge of mobile banking apps and assist customers with digital tools.

Skills

Customer service

Communication

Flexible schedule

Digital banking

Tools

Mobile banking apps

Job description

Scotiabank is seeking a Customer Experience Associate in Fernie, BC. You will be the face of the branch, delivering exceptional service while helping customers with their banking needs and guiding them toward digital self-service options.

You will build relationships, handle routine transactions, and contribute to branch targets. A friendly, proactive approach and comfort with technology are essential for success in this role.