Part-Time Customer Experience Associate — Digital Banking Pro

Scotiabank; Town of Barrhead; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation and benefits

Job summary

Scotiabank is seeking a part-time Customer Experience Associate in Barrhead, AB. You will be the face of the branch, delivering excellent service, processing transactions, and identifying opportunities to assist customers with digital banking tools.

You will build relationships, understand customer needs, and help guide clients to self-service options while contributing to the branch’s goals in a supportive team environment.

Qualifications

• Proven customer service skills through work or community involvement.
• Able to assist customers with digital banking options and self-service tools.
• Willing to work a flexible schedule.
• Comfortable in simple sales situations.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Take proactive approach to discovering customer needs.
• Process day-to-day transactions accurately.
• Promote digital and self-service banking options to customers.
• Collaborate with team to meet branch targets.

Skills

Customer service

Sales

Digital banking

Communication

Teamwork

Tech savvy

Tools

Mobile banking apps

Job description

Scotiabank is seeking a part-time Customer Experience Associate in Barrhead, AB. You will be the face of the branch, delivering excellent service, processing transactions, and identifying opportunities to assist customers with digital banking tools.

You will build relationships, understand customer needs, and help guide clients to self-service options while contributing to the branch’s goals in a supportive team environment.