Customer Experience Pro, Part-Time — Red Deer

Scotiabank; Red Deer; On-site; CAD 26,000 - 37,000; Part time

Job summary

Scotiabank is seeking a part-time Customer Experience Associate at the Red Deer Main Branch, AB (30 hours per week). You will greet customers, handle everyday transactions, and identify simple sales opportunities while guiding clients to digital banking tools.

Ideal candidates demonstrate strong customer service, effective communication, and a willingness to learn in a supportive team environment. The role emphasizes service excellence and community engagement at the branch level.

Qualifications

• Proven customer service skills from work or community involvement.
• Willing to assist in a professional, friendly and efficient manner.
• Able to work a flexible schedule.
• Comfortable in simple sales situations and able to promote digital banking options.
• Strong technical aptitude to help clients use mobile and online banking.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Uncover and solve customers’ needs at the branch.
• Explain banking concepts in simple terms.
• Contribute to branch targets and team success.
• Show eagerness to learn and grow with the bank.

Skills

Customer service

Communication skills

Digital banking promo

Flexibility

Team player

Job description

Scotiabank is seeking a part-time Customer Experience Associate at the Red Deer Main Branch, AB (30 hours per week). You will greet customers, handle everyday transactions, and identify simple sales opportunities while guiding clients to digital banking tools.

Ideal candidates demonstrate strong customer service, effective communication, and a willingness to learn in a supportive team environment. The role emphasizes service excellence and community engagement at the branch level.