Part-Time Bilingual Banking Customer Experience Associate

TD Bank Group; Burnaby; On-site; CAD 31,000 - 39,000; Part time

Job summary

TD Bank Group in Burnaby, BC is hiring a part-time Customer Experience Associate. You will process deposits, withdrawals, and bill payments while identifying customer needs to offer tailored banking solutions.

Fluency in Cantonese and/or Korean is an asset, with a focus on delivering exceptional service in a fast-paced branch environment. On-site role with potential growth opportunities within Personal & Commercial Banking.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of relevant customer service experience preferred.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Process routine customer transactions accurately and promptly.
• Understand customer needs and advise on suitable banking solutions.
• Respond to customer inquiries and resolve issues following procedures.
• Promote banking products to support customer goals and TD objectives.
• Contribute to a positive, inclusive team environment and share updates.

Skills

MS Office

Customer service

Communication skills

Time management

Attention to detail

Education

High School diploma

Tools

MS Office

Job description

TD Bank Group in Burnaby, BC is hiring a part-time Customer Experience Associate. You will process deposits, withdrawals, and bill payments while identifying customer needs to offer tailored banking solutions.

Fluency in Cantonese and/or Korean is an asset, with a focus on delivering exceptional service in a fast-paced branch environment. On-site role with potential growth opportunities within Personal & Commercial Banking.