Part-Time Bilingual Banking Client Services Rep

Canadian Imperial Bank of Commerce; Hawkesbury; Hybrid; CAD 25,000 - 30,000; Part time

Job summary

Canadian Imperial Bank of Commerce is seeking a Client Service Representative in Hawkesbury, Ontario. This part-time role supports clients with day-to-day banking needs, answers inquiries, and processes transactions with a client-first approach.

You will be the first line of support, connect clients to the right team, and adapt to banking centre hours, including evenings and weekends. You’ll thrive on delivering meaningful client experiences every day.

Qualifications

• Experience in delivering quality customer service in a financial services setting preferred.
• Comfort using digital banking tools and basic financial transactions.
• Strong organizational skills with attention to detail.

Responsibilities

• Assist clients with day-to-day transactions and questions.
• Proactively connect clients with the appropriate CIBC team members to meet their needs.
• Be flexible to work banking centre hours, including evenings and weekends; travel within a reasonable distance.

Skills

Customer Service

Digital Literacy

Financial Processing

Online Banking

Organizational Efficiency

Teamwork

Job description

Canadian Imperial Bank of Commerce is seeking a Client Service Representative in Hawkesbury, Ontario. This part-time role supports clients with day-to-day banking needs, answers inquiries, and processes transactions with a client-first approach.

You will be the first line of support, connect clients to the right team, and adapt to banking centre hours, including evenings and weekends. You’ll thrive on delivering meaningful client experiences every day.