Bilingual Financial Services Rep – Hybrid/Remote

Canadian Imperial Bank of Commerce; Montreal (administrative region); Hybrid; CAD 42,000 - 52,000; Full time

Job summary

Canadian Imperial Bank of Commerce is seeking a Financial Service Representative for a hybrid role in Montréal, QC. You will proactively contact clients to discuss financial services, identify needs, and offer solutions while maintaining superior service standards.

The role emphasizes outbound engagement, product knowledge, and the ability to work from a primarily home-based setup with in-person requirements as needed. Fluency in French and English is required.

Qualifications

• Client-focused representatives proficient in banking products and services.
• Strong communication skills in English and French preferred.
• Comfort with outbound calling and multi-software navigation.

Responsibilities

• Proactively reach out to clients to suggest financial services products.
• Share knowledge of campaigns and products with clients via outbound calls.
• Develop an in-depth understanding of clients' financial needs and provide resolutions.

Skills

Bank Products

Call Center

Client Service

Communication

Financial Products

Outbound Calls

Work Collaboratively

Job description

Canadian Imperial Bank of Commerce is seeking a Financial Service Representative for a hybrid role in Montréal, QC. You will proactively contact clients to discuss financial services, identify needs, and offer solutions while maintaining superior service standards.

The role emphasizes outbound engagement, product knowledge, and the ability to work from a primarily home-based setup with in-person requirements as needed. Fluency in French and English is required.