Impactful Client Advisor – Personal Banking

Canadian Imperial Bank of Commerce; Montreal (administrative region); On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

A benefits program*

Vacation offering

Wellbeing support

MomentMakers recognition program

Job summary

Canadian Imperial Bank of Commerce is seeking a Client Service Representative for our Montreal Banking Center. You will assist clients with transactions, answer questions, and proactively connect clients with the right team members to help them reach their financial goals.

This on-site role requires flexibility to work banking centre hours, including evenings and weekends. As part of the Personal and Business Banking Team, you will travel between multiple centres within a reasonable distance and

Qualifications

• Client engagement and helping clients manage their accounts and products.
• Proven ability to connect clients to the right team members for their goals.
• Strong communication and problem-solving skills to deliver a great client experience.

Responsibilities

• Assist clients with transactions and answer questions.
• Act as first line of support and connect clients to appropriate team members.
• Promote adoption of mobile banking and tech tools to meet client needs.

Skills

Accountability

Banking

Client Relations

Client Service

Communication

Customer Engagement

Customer Experience

Organizing

Problem Solving

Professional Etiquette

Teamwork

Job description

Canadian Imperial Bank of Commerce is seeking a Client Service Representative for our Montreal Banking Center. You will assist clients with transactions, answer questions, and proactively connect clients with the right team members to help them reach their financial goals.

This on-site role requires flexibility to work banking centre hours, including evenings and weekends. As part of the Personal and Business Banking Team, you will travel between multiple centres within a reasonable distance and