Part-Time Banking Customer Experience Associate - Milton

Scotiabank; Milton; On-site; CAD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Benefits package

Internal training for career growth

Job summary

Scotiabank Milton is seeking a Customer Experience Associate (15 hours/week) to be the face of our branches, delivering exceptional service and helping customers achieve their financial goals. You will engage with clients, process day-to-day transactions, and introduce digital banking options to simplify their banking needs.

The role emphasizes building relationships, uncovering customer needs, and promoting self-service tools within a supportive, team-driven environment.

Qualifications

• Proven customer service experience in retail or financial services.
• Ability to identify customer needs and offer appropriate solutions.
• Comfort promoting digital and self-service banking options.
• Flexible with scheduling and working in a branch environment.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Process day-to-day banking transactions accurately.
• Identify opportunities to fulfill sales targets within the branch.
• Promote and explain mobile banking apps to customers to enhance self-service.

Skills

Customer service

Sales aptitude

Digital savviness

Communication skills

Job description

Scotiabank Milton is seeking a Customer Experience Associate (15 hours/week) to be the face of our branches, delivering exceptional service and helping customers achieve their financial goals. You will engage with clients, process day-to-day transactions, and introduce digital banking options to simplify their banking needs.

The role emphasizes building relationships, uncovering customer needs, and promoting self-service tools within a supportive, team-driven environment.