Part-Time Banking Customer Experience Associate

TD Bank; Mississauga; On-site; CAD 32,000 - 39,000; Part time

Benefits offered by this job

Total Rewards Package

Job summary

TD Bank in Mississauga, Ontario seeks a part-time Customer Service Associate to handle daily banking transactions and provide exceptional service. You will identify customer needs and offer appropriate financial solutions while maintaining accuracy and urgency in a fast-paced branch setting.

Ideal candidates have a High School diploma and 1+ years of experience, strong communication skills, and proficiency with MS Office.

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration, organizational, planning and time management skills.
• Proficient with MS Office and internet applications.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments.
• Understand customer needs to recommend suitable banking solutions.
• Respond to and resolve customer concerns using standard procedures.
• Achieve goals by promoting banking solutions and completing processes accurately.
• Engage with customers to explain banking processes and options clearly.
• Foster a positive, diverse, and equitable work environment within the team.
• Support the team by staying dedicated and updating on routine activities.

Skills

Customer service

Communication skills

Time management

Microsoft Office

Attention to detail

Education

High School diploma

Undergraduate degree (asset)

Tools

MS Office

Job description

TD Bank in Mississauga, Ontario seeks a part-time Customer Service Associate to handle daily banking transactions and provide exceptional service. You will identify customer needs and offer appropriate financial solutions while maintaining accuracy and urgency in a fast-paced branch setting.

Ideal candidates have a High School diploma and 1+ years of experience, strong communication skills, and proficiency with MS Office.