Part-Time Personal Banking Associate: Montreal

TD Bank Group; Montreal (administrative region); On-site; CAD 32,000 - 43,000; Part time

Job summary

TD Bank Group in Montreal is seeking a part-time Personal Banking Associate to guide customers through financial needs, new accounts, and banking solutions. You will refer customers to the appropriate staff while delivering a positive service experience.

The role requires a high school diploma and/or 1+ years in customer service, with MS Office and branch software proficiency. A self-starter with strong communication and time-management skills will excel in this fast-paced retail banking

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Proficiency in MS Office (Word, Excel and Outlook) and branch software.
• Strong communication and time-management skills.

Responsibilities

• Engage customers in day-to-day advice needs, service transactions and digital education.
• Understand customer needs and guide to the right contact for solutions.
• Educate customers on mobile, ATM and online banking trends.
• Support frontline staff with scheduled cash and non-cash transactions.
• Suggest improvements to branch operations to enhance customer experience.

Skills

MS Office

Customer service

Education

High School diploma

Post-secondary degree preferred

Tools

Branch software

Job description

TD Bank Group in Montreal is seeking a part-time Personal Banking Associate to guide customers through financial needs, new accounts, and banking solutions. You will refer customers to the appropriate staff while delivering a positive service experience.

The role requires a high school diploma and/or 1+ years in customer service, with MS Office and branch software proficiency. A self-starter with strong communication and time-management skills will excel in this fast-paced retail banking