Part-Time Banking Customer Care Specialist

TD Bank; Vaughan; On-site; CAD 32,000 - 39,000; Part time

Job summary

TD Canada Trust is seeking a part-time Customer Service Associate in Woodbridge, Ontario, to process deposits, withdrawals, and bill payments while delivering a positive customer experience. You will identify customer needs, offer banking solutions, and maintain accuracy in a fast-paced branch environment, using MS Office and clear communication to build trust with clients.

The role supports a team dedicated to personal and commercial banking, with opportunities to grow while upholding TD's

Qualifications

• High School diploma or equivalent.
• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Process deposits, withdrawals, and bill payments following procedures and regs.
• Assess customer needs and propose banking solutions accordingly.
• Resolve customer inquiries and escalate non-standard issues as needed.
• Meet assigned goals by promoting banking products and completing transactions timely.
• Communicate clearly with customers about banking processes and options.
• Support team with accurate information and ongoing performance improvements.
• Contribute to a positive, inclusive work environment.

Skills

Customer service

Communication

Time management

Problem solving

Education

High School diploma

Undergraduate degree is asset

Tools

MS Office

Job description

TD Canada Trust is seeking a part-time Customer Service Associate in Woodbridge, Ontario, to process deposits, withdrawals, and bill payments while delivering a positive customer experience. You will identify customer needs, offer banking solutions, and maintain accuracy in a fast-paced branch environment, using MS Office and clear communication to build trust with clients.

The role supports a team dedicated to personal and commercial banking, with opportunities to grow while upholding TD's