Part-Time Banking Concierge – Bilingual Mandarin

BMO Financial Group; Vernon; On-site; CAD 34,000 - 45,000; Part time

Job summary

A leading financial services provider is seeking a part-time Retail Banking Sales & Service associate in Vernon, Canada. This role requires flexibility to work within branch hours, delivering exceptional service to customers while advising on financial solutions. Candidates should ideally be fluent in both English and Mandarin. A commitment to personal customer experiences and teamwork is essential. Competitive salary and comprehensive benefits package offered.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Qualifications

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.

Responsibilities

• Identify customer needs and initiate referrals to colleagues.
• Support customer requests for banking services and transactions.
• Provide advice on digital options to enhance banking experience.

Skills

Fluency in English

Fluency in Mandarin

Interpersonal skills

Listening skills

Problem-solving skills

Collaboration skills

Education

Post-secondary degree or certification

Job description

A leading financial services provider is seeking a part-time Retail Banking Sales & Service associate in Vernon, Canada. This role requires flexibility to work within branch hours, delivering exceptional service to customers while advising on financial solutions. Candidates should ideally be fluent in both English and Mandarin. A commitment to personal customer experiences and teamwork is essential. Competitive salary and comprehensive benefits package offered.