Parking Services Supervisor: Lead Ambassadors (Part-Time)

City of Victoria; Victoria; On-site; CAD 50,000 - 72,000; Part time

Job summary

City of Victoria is seeking a Coordinator – Parking Ambassadors to supervise the Parking Ambassadors and support Parking Services administration. You will handle emails, phone calls, scheduling, and ensure safety standards are met.

Responsibilities include recruitment support, training, time-sheet management, and site inspections of parkades. Strong communication and bylaw interpretation are essential.

Qualifications

• High school graduation.
• Current and valid Class 5 B.C. Driver's Licence.
• 3 years related experience including some supervisory experience.
• Or an equivalent combination of education and experience.

Responsibilities

• Supervise and direct approximately 40 staff (Parking Ambassadors).
• Coordinate, assign, review and participate in work; ensure schedules and safety standards are met.
• Assist in recruitment and employee development; provide training and input to performance appraisals.
• Respond to public inquiries by phone/email; process parking ticket reviews.
• Conduct site inspections of parkades; arrange maintenance and repair as needed.
• Maintain inventory of supplies, tickets and equipment; manage time sheets.
• Maintain parking counts and review activity reports.

Skills

Communication

Customer service

Staff supervision

Work scheduling

Parking operations

Software skills

Bylaws interpretation

Record keeping

Stakeholder relations

Education

High school diploma

Driver's licence (Class 5 BC)

Tools

Word processing

Spreadsheet software

City software

Job description

City of Victoria is seeking a Coordinator – Parking Ambassadors to supervise the Parking Ambassadors and support Parking Services administration. You will handle emails, phone calls, scheduling, and ensure safety standards are met.

Responsibilities include recruitment support, training, time-sheet management, and site inspections of parkades. Strong communication and bylaw interpretation are essential.