Parking Enforcement Officer

Commissionaires Victoria, the Islands & Yukon; Esquimalt; On-site; CAD 40,000 - 54,000; Full time

Job summary

Commissionaires Victoria, the Islands & Yukon is seeking a Parking Enforcement Officer on Vancouver Island to monitor and enforce parking regulations across Dockyard, Naden, Work Point and Colwood. You will perform patrols, issue tickets, and provide gate support as needed.

This union role (PSAC) offers 7:00-15:00 hours, Mon-Fri, with a focus on public safety and community service within a respected not-for-profit organization.

Qualifications

• Fluent in English, written and spoken.
• Excellent written and verbal communication skills.
• Critical thinking, self-motivation, and time management.
• Ability to operate individually or in a team.
• A great attitude and customer service skills with problem solving.
• Ability to handle difficult customer situations. Training may be provided.
• Basic proficiency with computers and email use.
• Valid BC Driver's License and ability to obtain DND 404 license.
• Legally entitled to work in Canada.

Responsibilities

• Monitor and enforce parking regulations across Dockyard, Naden, Work Point, and Colwood.
• Conduct regular patrols and respond to parking-related requests.
• Provide support at entry gates, including staffing Naden during peak hours.
• Issue parking tickets and maintain enforcement records.
• Be available daily at the Dockyard Main Gate to answer questions about tickets.
• Coordinate with Site Supervisor regarding enforcement activities.

Skills

Fluent English

Communication

Critical thinking

Time management

Teamwork

Customer service

Conflict resolution

Email and computers

Tools

Email

Job description

Ready to make a difference? Join Canada’s premier security company. As a not‑for‑profit, over 90% of our revenue is reinvested into our team members and voted as one of Forbes Canada’s Top Employers for 2025, we demonstrate our commitment to our employees and community.

With over 22,000 employees nationwide and over 800 employees serving across Vancouver Island and Yukon, we provide customized solutions to meet the dynamic and evolving security needs of both private and public sector clients. Our services include uniformed guard services, mobile response and support, by‑law enforcement, and identification services.

At Commissionaires, we are dedicated to fostering a diverse and inclusive workforce. Join us and be part of a great team where your contributions are recognized and valued. Together, we play a critical role in protecting the safety and security of Canadians.

POSITION SUMMARY

Position Title: Parking Enforcement Officer

Position Status: Union (PSAC)

Reports to: Site Supervisor

Hours of Work: 0700-1500 Mon-Fri, excluding statutory holidays

JOB DUTIES AND RESPONSIBILITIES

• Monitor and enforce parking regulations across multiple sites, including Dockyard, Naden, Work Point, and Colwood
• Conduct regular patrols and respond to specific parking‑related requests
• Provide support at entry gates as needed, including potentially staffing Naden during peak morning hours
• Issue parking tickets in accordance with Base Standing Orders and maintain accurate enforcement records
• Be available daily at the Dockyard Main Gate to answer questions related to parking tickets
• Communicate and coordinate with the Site One Supervisor regarding enforcement activities
• Perform other related duties as assigned

REQUIRED QUALIFICATIONS

• Fluent in English, written and spoken. Multilingual an asset but not necessary
• Excellent written and verbal communication skills
• Critical thinking, self‑motivation, and time management skills
• Ability to operate individually as well as in a team
• A great attitude and customer service skills, with the ability to problem solve
• Ability to manage difficult customer situations. Training may also be provided in conflict resolution
• Basic proficiency with computers and ability to use email
• Must possess a valid BC Drivers License and be able to obtain a military drivers license (DND 404)
• Must be legally entitled to work in Canada.