Parking Enforcement Officer - Full Time Kelowna

Concord Parking; Kelowna; Hybrid; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Long Term Disability

Job summary

Concord Parking is seeking a Parking Enforcement Officer to join our Kelowna team. The role involves mobile LPR patrolling and enforcing parking regulations across client sites, with a focus on courtesy and accuracy. You will monitor violations, issue citations, and provide helpful information to customers.

Starting wage is $20.00 per hour. Shifts are Monday to Friday, 0900-1700, with mobile patrol area including Kelowna, Westbank, and possibly Vernon.

Qualifications

• Valid Class 5 driver’s license and a clean driving abstract.
• Great improvisational and communication skills.
• Proficient in English (written and verbal), other languages an asset.
• Attention to detail, investigative skills, and ability to gather evidence are essential.
• Computer and technology skills: experience with Microsoft Office (Word, Outlook, Excel) and the ability to use handheld technology.
• Ability to follow safe working practices, policies, and procedures.
• Ability to confidently read maps and travel safely and efficiently to specific locations.
• Ability to work outdoors in all weather conditions (rain, heat, snow) in foot patrol and Mobile patrol.
• Ability to stand and walk 10-15 km.
• Ability to wear a uniform and maintain a professional appearance.

Responsibilities

• Provide parking enforcement for client sites based on permits, time restrictions, and parking accuracy.
• Investigate complaints, assess violations, determine remedial actions, and enforce parking impartially.
• Monitor sites, record, and prepare accurate activity and incident reports.
• Provide excellent customer service, and parking lot information, such as the location of pay stations or how to use a pay station to permit users and visitors
• Observe all relevant traffic and safety laws.

Skills

Communication skills

Attention to detail

Investigative skills

English proficiency

Microsoft Office

Map reading

Walking 10-15 km

Tools

Handheld technology

Microsoft Office

Job description

Parking Enforcement Officer - Full Time Kelowna(Concord Parking)

Not all parking management companies are the same. Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:

Enhance the customer parking experience

Utilize the best in industry technology

Maximize revenue and return on parking assets

Provide clients with highly skilled and motivated personnel

Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.

Job Skills / Requirements

Concord Parking is searching for an energetic, highly organized Parking Enforcement Officer to join our parking enforcement team in Kelowna.

Parking enforcement officers are mobile LPR patrollers responsible for enforcing parking regulations in designated areas, by monitoring and responding to violations and issuing detailed and accurate citations while maintaining a courteous and professional relationship with customers and vendors.

Key Responsibilities:

• Provide parking enforcement for client sites based on permits, time restrictions, and parking accuracy.
• Investigate complaints, assess violations, determine remedial actions, and enforce parking with impartiality, sound judgment, and discretion.
• Monitor sites, record, and prepare accurate and detailed activity and incident reports.
• Provide excellent customer service, and parking lot information, such as the location of pay stations or how to use a pay station to permit users and visitors
• Observe all relevant traffic and safety laws.

Qualifications, Skills, and Abilities:

• Valid Class 5 driver’s license and a clean driving abstract
• Great improvisational and communication skills.
• Proficient in English (written and verbal), other languages an asset.
• Attention to detail, investigative skills, and ability to gather evidence are essential.
• Computer and technology skills: experience with Microsoft Office (Word, Outlook, Excel) and the ability to use handheld technology.
• Ability to follow safe working practices, policies, and procedures.
• Ability to confidently read maps and travel safely and efficiently to specific locations.
• Ability to work outdoors in all weather conditions (rain, heat, snow) in foot patrol and Mobile patrol.
• Ability to stand and walk 10-15 km.
• Ability to wear a uniform and maintain a professional appearance.

Shifts: Monday to Friday 0900 - 1700 (8-Hour shifts)

Starting wage: $20.00

Area of Mobile Patrol: Kelowna, Westbank and possibly Vernon

Start Date: ASAP

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

• Medical Insurance
• Life Insurance
• Dental Insurance
• Paid Vacation
• Long Term Disability

This job reports to the Customer Service Manager