Orthodontic Billing & Patient Accounts Coordinator

Cityorthopeds; Edmonton; Hybrid; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Uniforms provided by the employer

Comprehensive group benefits program

Travel incentive for multi-location工作

Vacation pay

Job summary

Cityorthopeds in Edmonton, Alberta, is seeking an Orthodontic Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations.

We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a

Qualifications

• High school diploma or equivalent is required.
• Excellent English communication, both written and verbal.
• Proficiency with dental software and the ability to learn new tools quickly.
• Experience in reception or administrative work in a dental setting is preferred.
• Experience as a Dental Financial Coordinator is an asset.
• Experience with government insurance (NIHB and ADSC) is an asset.
• Strong customer service skills, in person and over the phone.
• Willingness to travel between multiple clinic locations in the Edmonton area.

Responsibilities

• Coordinate patient treatment plans and payment with Orthodontic Treatment Coordinators.
• Review and start treatment contracts, including consent forms and direct billing for insurance.
• Process insurance claims and organize patient financial records.
• Address patient questions about financial contracts and follow up with patients and insurers.
• Work with Accounts Receivable and collections and review financial reports.

Skills

High School Diploma

Proficient in English

Computer proficiency

Reception or admin experience

Dental financial coordinator asset

Government Insurance experience asset

Customer service excellence

Multi-location travel readiness

Education

High School Diploma or equivalent

Tools

Ortho2Edge

Curve Hero

Job description

Cityorthopeds in Edmonton, Alberta, is seeking an Orthodontic Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations.

We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a