Treatment Coordinator - Signature Orthodontics

Corus Orthodontists; Edmonton; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Health spending account

Employee assistance program

Complimentary orthodontic treatment (y

Uniform allowance

Annual learning assistance $500

Job summary

Corus Orthodontists seeks a dedicated Treatment Coordinator in North Edmonton, AB. You’ll greet patients, guide them through treatment options, and tailor financial plans to improve affordability. You’ll work closely with the clinical team to ensure seamless care and drive growth through effective communication and follow-ups.

The role requires strong interpersonal skills, time management, and proficiency in MS Office. Full-time schedule, Monday–Friday, with competitive rewards and benefits.

Qualifications

• Experience in dental/ortho office preferred.
• Sales experience regarded as an asset.
• Treatment Coordinator experience an asset.
• Proficient with computers and MS Office; quick to learn new software.
• Exceptional interpersonal and communication skills.
• Strong attention to detail and time management.

Responsibilities

• Be the first point of contact for new patients, delivering a warm, welcoming experience.
• Present treatment options clearly and answer questions with confidence.
• Develop personalized financial plans and explain payment options.
• Collaborate closely with the clinical team to ensure seamless patient care.
• Drive practice growth through effective communication and relationship-building.
• Maintain detailed records in the practice management system.
• Educate patients about benefits, timelines, outcomes and maintenance.
• Perform other tasks as assigned by the Doctors and Practice Manager.

Skills

Interpersonal communication

Time management

Sales experience

Customer service

Attention to detail

Tools

MS Office

Job description

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network.

Are you passionate about creating exceptional patient experiences? Signature Orthodontics is seeking an enthusiastic Treatment Coordinator to join our growing orthodontic practice in North Edmonton, AB. RDA's & Hygienists looking to transition to an administrator role are encouraged to apply!

Why Signature Orthodontics?

At Signature Orthodontics, we are more than an orthodontic practice - we are a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance.
• Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday: 7:45 a.m. - 4:30 p.m.

How You'll Make An Impact

• Be the first point of contact for new patients, delivering a warm, welcoming experience that sets the tone for exceptional service.
• Guide patients through their treatment journey by clearly presenting treatment options, answering questions, and ensuring they feel confident in their decisions.
• Develop personalized financial plans and explain payment options to make treatment accessible and affordable for patients.
• Collaborate closely with the clinical team to ensure seamless patient care and communication.
• Play a critical role in driving practice growth by meeting sales goals through effective communication, follow-ups, and relationship-building with potential and current patients.
• Maintain detailed records in the practice management system, tracking consultations, follow-ups, and progress.
• Educate patients about the benefits of orthodontic care, including treatment timelines, outcomes, and post-treatment maintenance.
• Perform other tasks as assigned by the Doctors and Practice Manager.

About You

• Experience in dental/ortho office is preferred.
• Previous experience working in professional sales considered an asset.
• Experience as a Treatment Coordinator is considered an asset.
• Good with computers, proficient in Microsoft Office Suite and the ability to learn new software quickly.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.

At Corus Orthodontists, we are building a workplace where everyone feels welcomed, valued, and free to be themselves. We are proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we'll be glad to support you.