Pediatric Billing Coordinator

Cityorthopeds; Edmonton; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Uniforms provided by the employer

Comprehensive group benefits program

Travel incentive for multi-location工作

Vacation pay

Job summary

Cityorthopeds in Edmonton, AB seeks a Pediatric Financial Coordinator to join our growing practice across five locations. You will build strong connections with patients and families while handling insurance, billing, and administrative tasks.

The role requires a professional, organized individual with dental office experience and a customer-first mindset. Travel between clinics is expected, and a supportive team environment is provided.

Qualifications

• High School Diploma or equivalent.
• Proficient in English, both written and verbal.
• Computer-literate; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic.
• Experience in reception or administrative work, preferably in a dental setting.
• Experience as a Dental Financial coordinator is an asset.
• Excellent customer service skills both in person and over the phone.
• Available to work during applicable business hours.
• Willing to travel between multiple clinic locations within the Edmonton Area.

Responsibilities

• Manage all aspects of insurance administration including filing and submitting claims, direct billing, and liaising with insurance companies by phone.
• Communicate with patients and families regarding insurance coverage, fees, invoices and statements.
• Manage accounts receivable and monitor production and collection.
• Process payments including electronic submissions and close a balanced day.
• Help with administrative tasks such as checking-in patients, booking appointments, etc. when needed.
• Compile, print, scan and organize financial reports and statements.
• Additional duties as required.

Skills

Administrative

Customer service

Communication

English proficiency

Computer literacy

Travel between sites

Billing coordination

Education

High School Diploma

Tools

Ortho2Edge

Curve Hero

Job description

Position Type:

Permanent Full-Time (40 hr/week)

Location

Edmonton, Alberta

Language:

English

About the Company

We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.

About this Role

We are looking for a Pediatric Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations. We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a friendly team-orientated environment.

Responsibilities & Duties

Responsibilities include, but are not limited to, the following:

• Manage all aspects of insurance administration including filing and submitting claims, direct billing, and liaising with insurance companies by phone
• Communicate with patients and families regarding insurance coverage, fees, invoices and statements
• Manage accounts receivable and monitor production and collection
• Process payments including electronic submissions and close a balanced day
• Help with administrative tasks such as checking-in patients, booking appointments, etc. when needed
• Compile, print, scan and organize financial reports and statements
• Additional duties as required

Skills & Experience

We are looking for a professional who demonstrates the following clinical and interpersonal skills:

• High School Diploma or equivalent
• Proficient in English, both written and verbal
• Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
• Experience in reception or administrative work, preferably in a dental setting
• Experience as a Dental Financial coordinator is an asset
• Excellent customer service skills both in person and over the phone
• Available to work during applicable business hours
• Willing to travel between multiple clinic locations within the Edmonton Area

Benefits

• Uniforms provided by the employer
• Comprehensive group benefits program
• Travel incentive for multi-location work
• Vacation pay