Orthodontic Billing Coordinator

Cityorthopeds; Edmonton; Hybrid; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Uniforms provided by the employer

Comprehensive group benefits program

Travel incentive for multi-location工作

Vacation pay

Job summary

Cityorthopeds in Edmonton, Alberta, is seeking an Orthodontic Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations.

We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a

Qualifications

• High school diploma or equivalent is required.
• Excellent English communication, both written and verbal.
• Proficiency with dental software and the ability to learn new tools quickly.
• Experience in reception or administrative work in a dental setting is preferred.
• Experience as a Dental Financial Coordinator is an asset.
• Experience with government insurance (NIHB and ADSC) is an asset.
• Strong customer service skills, in person and over the phone.
• Willingness to travel between multiple clinic locations in the Edmonton area.

Responsibilities

• Coordinate patient treatment plans and payment with Orthodontic Treatment Coordinators.
• Review and start treatment contracts, including consent forms and direct billing for insurance.
• Process insurance claims and organize patient financial records.
• Address patient questions about financial contracts and follow up with patients and insurers.
• Work with Accounts Receivable and collections and review financial reports.

Skills

High School Diploma

Proficient in English

Computer proficiency

Reception or admin experience

Dental financial coordinator asset

Government Insurance experience asset

Customer service excellence

Multi-location travel readiness

Education

High School Diploma or equivalent

Tools

Ortho2Edge

Curve Hero

Job description

Position Type:

Permanent Full-Time (40 hr/week)

Location

Edmonton, Alberta - 5 Clinic Locations

Language:

English

About the Company

We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.

About the Role

We are looking for a Orthodontic Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations. We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a friendly team-orientated environment.

Responsibilities & Duties

Responsibilities include, but are not limited to, the following:

• Partner with Orthodontic Treatment Coordinators to coordinate patient treatment plans and payment


• Review and start treatment contracts with patients, including consent forms, direct billing for insurance, and financial agreements


• Process insurance claims


• Organize patient financial records


• Address patient questions and concerns about financial contracts


• Follow-up with patients and insurance companies


• Work with Accounts Receivable and collections


• Review financial reports

Skills & Experience

We are looking for a professional who demonstrates the following clinical and interpersonal skills:

• High School Diploma or equivalent


• Proficient in English, both written and verbal


• Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic


• Experience in reception or administrative work, preferably in a dental setting


• Experience as a Dental Financial coordinator is an asset


• Experience with Government Insurance (NIHB and ADSC) is an asset


• Experience working with medical and dental insurance is an asset


• Excellent customer service skills both in person and over the phone


• Available to work during applicable business hours


• Willing to travel between multiple clinic locations within the Edmonton Area

Benefits

• Uniforms provided by the employer


• Comprehensive group benefits program


• Travel incentive for multi-location work


• Vacation pay