Receptionist Dental

City Orthodontics & Pediatric Dentistry; Edmonton; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Uniforms provided

Comprehensive benefits program

Travel incentive for multi-location工作

Vacation pay

Job summary

City Orthodontics & Pediatric Dentistry in Edmonton, Alberta seeks a dedicated Dental Receptionist for a permanent full-time position across our modern locations. You will be the first point of contact for patients and families, providing a welcoming and organized front-desk experience.

Responsibilities include greeting patients, scheduling appointments, answering calls, managing insurance and payments, and maintaining a clean reception area.

Qualifications

• Proficient in English, both written and verbal.
• Computer literate; able to learn Ortho2Edge and Curve Hero quickly.
• Experience in a dental clinic is an asset.

Responsibilities

• Welcome and greet patients and families, ensuring a warm first impression.
• Schedule appointments, manage the calendar efficiently.
• Answer calls and direct inquiries professionally.
• Maintain a clean, welcoming reception area and organize paperwork.
• Handle insurance administration including direct billing and liaising with providers.
• Process payments and balance daily revenue.
• Travel between Edmonton clinic locations as needed.

Skills

English proficiency

Communication

Interpersonal skills

Customer service

Tools

Ortho2Edge

Curve Hero

Job description

Position Type:

Permanent Full-Time (40 hrs/week)

Location:

Edmonton, Alberta

Language:

English

About the Company

We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.

About this Role

We are seeking a dedicated Dental Receptionist to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our modern Edmonton locations.

We are looking for a self-motivated, organized, and detail-oriented professional who brings a caring and compassionate approach to patient care. The successful candidate will excel at building meaningful connections with patients, parents, and team members alike. A positive attitude and a strong commitment to professional excellence are essential for success in this role

Responsibilities & Duties

Responsibilities include, but are not limited to, the following:

• Welcome and greet patients and parents/guardians upon arrival, ensuring a warm and professional first impression
• Schedule and book patient appointments, managing the schedule efficiently
• Answer and direct incoming phone calls in a timely and professional manner
• Maintain a clean, organized, and welcoming recpetion area
• Manage insurance administration including direct billing and liaising with insurance companies
• Collect payments and close a balanced day
• Additional duties may be assigned as required

Skills & Experience

We are looking for a professional who demonstrates the following clinical and interpersonal skills:

• Proficient in English, both written and verbal
• Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
• Experience in an Dental clinic is an asset
• Excellent communication and interpersonal skills
• Ability to work effectively with children of all ages
• Available to work during applicable business hours
• Willing to travel between different clinic locations across Edmonton

Benefits

• Uniforms provided by the employer
• Comprehensive group benefits program
• Travel incentive for multi-location work
• Vacation pay