Order Management Systems Specialist: Analytics-Driven

Canadian Tire Financial Services; Toronto; Hybrid; CAD 53,000 - 88,000; Full time

Job summary

Canadian Tire Financial Services in Toronto is seeking an Order Management Superuser to support the Order Management team and its applications (AOM, Shipment monitor, Bravo, Distributed Order Management). You will perform detailed analyses, root cause investigations and reporting to keep order flows running smoothly.

The role requires 2+ years in supply chain, strong Excel/Access/Knime skills, and ability to translate issues into actionable options while collaborating with VP/AVP/Manager on

Qualifications

• 2+ years of Supply Chain experience.
• Education involving information engineering and systems analysis.
• Proficient with Excel, Access, Knime and PowerPoint.
• Ability to work with detailed information and complex systems.

Responsibilities

• Monitor and maintain system health with daily error management and exception analysis.
• Validate and process Store/Purchase Order cancellation/uploads/manipulation requests.
• Process daily Work Re-direct (WRD) processes (Store Order & Purchase Order).
• Validate and process daily stranded orders in Legacy order management system.
• Investigate/Analyze questions about deal & IEP allocation/rationing.
• Provide testing support when required for system enhancements and fixes.
• Own, build and maintain programs, queries, reports and other data within the Order Management environments.
• Direct involvement with corporate initiatives to ensure Order Management requirements are heard/met.
• Challenge the status quo to find creative ways to continuously improvement daily processes.
• Document and maintain documentation related to the above responsibilities

Skills

Order Management processes

Analytical thinking

Interpersonal communication

Attention to detail

Education

Information engineering and systems analysis education

Tools

Excel

Access

Knime

PowerPoint

Job description

Canadian Tire Financial Services in Toronto is seeking an Order Management Superuser to support the Order Management team and its applications (AOM, Shipment monitor, Bravo, Distributed Order Management). You will perform detailed analyses, root cause investigations and reporting to keep order flows running smoothly.

The role requires 2+ years in supply chain, strong Excel/Access/Knime skills, and ability to translate issues into actionable options while collaborating with VP/AVP/Manager on