Order Management & Solutions Specialist

Thermon; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading technology and engineering firm in Canada is seeking an Order Management Coordinator. The ideal candidate will have a background in customer service and process heating products. Responsibilities include developing customer accounts, providing quotations, and ensuring customer satisfaction. Candidates should possess strong analytical skills, attention to detail, and proficiency in Microsoft Office tools. This position demands the ability to manage multiple tasks in a high-volume, results-oriented environment.

Qualifications

• Minimum of three years of related experience in the industry or equivalent education and experience.
• Knowledge of process heating products and heat transfer engineering.
• Able to perform in a high-volume, results-focused work environment.

Responsibilities

• Establish close relationships with customers and determine their needs.
• Develop customer accounts: quote prices and secure orders.
• Ensure all customer requirements and expectations are well understood.

Skills

Customer service

Analytical problem-solving

Project management

Attention to detail

Technical understanding

Education

Post-secondary technical diploma or degree

Tools

Microsoft Office (Outlook, Word, Excel)

Microsoft Windows

Job description

A leading technology and engineering firm in Canada is seeking an Order Management Coordinator. The ideal candidate will have a background in customer service and process heating products. Responsibilities include developing customer accounts, providing quotations, and ensuring customer satisfaction. Candidates should possess strong analytical skills, attention to detail, and proficiency in Microsoft Office tools. This position demands the ability to manage multiple tasks in a high-volume, results-oriented environment.