Order Management Coordinator (12-18 Month Contract)

Dayforce; Mississauga; Presencial; CAD 45 000 - 60 000; Tempo integral

Resumo da oferta

Dayforce in Mississauga, Canada is seeking an Order Management Coordinator to manage customer relationships and lead end-to-end order processing. You will handle data entry, procurement, expediting, and documentation, while supporting the sales team and collaborating with Lakeside teams and vendors to ensure customer needs are met.

Ideal candidates have a university degree or diploma and 1–3 years of customer service or purchasing experience, with strong multitasking, accuracy, and MS Office

Qualificações

• University degree or college diploma.
• 1–3 years of customer service and/or purchasing experience.
• Prior order entry experience.
• Strong interest in delivering exceptional customer service.
• Highly organized with strong multitasking and time management abilities.
• Ability to work well independently and in a team.

Responsabilidades

• Manage customer relationships with a professional communication level.
• Complete order management: data entry, procurement, expediting, information updates in system, and documentation.
• Handle product returns from request to completion.
• Assist and collaborate with sales and other teams, vendors to fulfill customer needs.
• Perform various other sales and support tasks within the team.

Conhecimentos

Customer service

Purchasing

Order entry

Communication

Organization

Formação académica

University Degree or College Diploma

Ferramentas

MS Office (Word, Excel, Outlook)

Descrição da oferta de emprego

What you will be doing in the role of Order Management Coordinator:

Your responsibilities may include, but are not limited to:

• Managing customer relationships by accommodating preferences and maintaining professional level of communication
• Complete order management, including data entry, procurement, expediting, updating information in business system and status reports, and obtaining and storing correspondence and documentation
• Managing team's product returns from the point of customer request through to completion
• Assisting and collaborating with sales team, other Lakeside teams, vendors, etc. to ensure that customer needs are fulfilled
• Various other sales and support functions within the team

Knowledge and skills required for the role:

• University Degree or College Diploma
• One to Three (1-3) years’ of customer service and or/purchasing experience
• Previous order entry experience
• Strong interest in providing exceptional customer service
• Highly organized with strong multi-tasking and time management abilities
• Ability to work effectively both independently and in a team environment
• High level of accuracy and detail with error-free orders
• Working knowledge of MS Office computer application (Word, Excel, Outlook)
• Ability to understand current tools in detail and use them in an efficient manner
• Entrepreneurial work ethic