Hybrid Remote Order Management Coordinator

Lakeside Process Controls; Mississauga; Hybride; CAD 55 000 - 70 000; Plein temps

Avantages offerts par ce poste

Hybrid remote work

RRSP-matching

Benefits coverage (medical, dental, 
E

Vision & EAP

Paid time off above market

Training & development

Mentorship program

Wellness program

Résumé du poste

Lakeside Process Controls Ltd. is hiring an Order Management Coordinator to manage customer relationships and full order processing in a hybrid work environment. The role requires 1–3 years of related experience, strong attention to detail, and proficiency in MS Office.

You will collaborate with sales and other teams to ensure customer needs are met, manage product returns, and maintain accurate documentation and status reporting.

Qualifications

• University Degree or College Diploma.
• 1–3 years of customer service and/or purchasing experience.
• Previous order entry experience.
• Strong interest in providing exceptional customer service.
• Highly organized with strong multitasking and time management abilities.
• Ability to work effectively both independently and in a team environment.
• High level of accuracy and detail with error-free orders.
• Working knowledge of MS Office (Word, Excel, Outlook).
• Ability to understand current tools in detail and use them efficiently.
• Entrepreneurial work ethic.

Responsabilités

• Managing customer relationships by accommodating preferences and maintaining professional level of communication.
• Complete order management, including data entry, procurement, expediting, updating information in business system and status reports, and obtaining and storing correspondence and documentation.
• Managing team's product returns from the point of customer request through to completion.
• Assisting and collaborating with sales team, other Lakeside teams, vendors, etc. to ensure that customer needs are fulfilled.
• Various other sales and support functions within the team.

Connaissances

Customer service

Time management

Multitasking

Teamwork

Attention to detail

Independent work

Communication

Formation

University Degree or College Diploma

Outils

MS Office (Word, Excel, Outlook)

Description du poste

Lakeside Process Controls Ltd. is hiring an Order Management Coordinator to manage customer relationships and full order processing in a hybrid work environment. The role requires 1–3 years of related experience, strong attention to detail, and proficiency in MS Office.

You will collaborate with sales and other teams to ensure customer needs are met, manage product returns, and maintain accurate documentation and status reporting.