Order Entry & Customer Service Specialist

Bedard Human Resources; Repentigny; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Group insurance (disability, life, and

On-site parking

Casual dress code

Company events

Job summary

Bedard Resources is seeking a motivated Customer Service Representative for a well-established food-industry client near Montreal. You will greet customers, process orders, coordinate shipments, and liaise with carriers to ensure timely deliveries.

The role requires strong communication in French and English, ability to handle multiple tasks in a fast-paced environment, and a collaborative team mindset. On-site parking and group insurance are offered after hiring.

Qualifications

• Experience in customer service or order-taking is required.
• Fluent in French and English, both spoken and written.
• Ability to work collaboratively in a team.

Responsibilities

• Greet and assist customers professionally to provide an exceptional customer experience.
• Respond promptly to customer calls and requests with effective follow-up.
• Prepare and process orders as well as invoicing with accuracy.
• Follow up on missing products and propose timely solutions.
• Resolve inquiries with professionalism and courtesy.
• Coordinate shipments and make sure deliveries are properly scheduled.
• Collaborate with departments to ensure high-quality service.

Skills

Customer service

Bilingual FR/EN

Multitasking

Teamwork

Computer literacy

Tools

Office software

Job description

Bedard Resources is seeking a motivated Customer Service Representative for a well-established food-industry client near Montreal. You will greet customers, process orders, coordinate shipments, and liaise with carriers to ensure timely deliveries.

The role requires strong communication in French and English, ability to handle multiple tasks in a fast-paced environment, and a collaborative team mindset. On-site parking and group insurance are offered after hiring.