Order Entry Clerk

Bedard Human Resources; Repentigny; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Group insurance (disability, life, and

On-site parking

Casual dress code

Company events

Job summary

Bedard Resources is seeking a motivated Customer Service Representative for a well-established food-industry client near Montreal. You will greet customers, process orders, coordinate shipments, and liaise with carriers to ensure timely deliveries.

The role requires strong communication in French and English, ability to handle multiple tasks in a fast-paced environment, and a collaborative team mindset. On-site parking and group insurance are offered after hiring.

Qualifications

• Experience in customer service or order-taking is required.
• Fluent in French and English, both spoken and written.
• Ability to work collaboratively in a team.

Responsibilities

• Greet and assist customers professionally to provide an exceptional customer experience.
• Respond promptly to customer calls and requests with effective follow-up.
• Prepare and process orders as well as invoicing with accuracy.
• Follow up on missing products and propose timely solutions.
• Resolve inquiries with professionalism and courtesy.
• Coordinate shipments and make sure deliveries are properly scheduled.
• Collaborate with departments to ensure high-quality service.

Skills

Customer service

Bilingual FR/EN

Multitasking

Teamwork

Computer literacy

Tools

Office software

Job description

30 years of recruitment and human resources expertise across Canada

Bedard Resources is currently seeking a candidate for one of its clients.Our client is a fast-growing company known for the quality of its customer service and the speed of its deliveries. We are currently looking for a motivated, organized individual with strong team spirit to join a dynamic team.

Tasks

• Greet and assist customers professionally to provide an exceptional customer experience.
• Respond promptly to customer calls and requests while ensuring effective follow-up.
• Prepare and process orders as well as invoicing with accuracy.
• Follow up on missing products and propose timely solutions to customers.
• Resolve customer inquiries and issues with professionalism, efficiency, and courtesy.
• Collaborate closely with various departments to ensure smooth and high-quality service.
• Perform various administrative tasks that contribute to the company’s daily operations.

Advantages

• Group insurance (disability, life, and extended health) after hiring.
• On-site parking.
• Casual dress code.
• Company events.

Job requirements

• Previous customer service or order-taking experience.
• Strong communication skills and a customer-focused approach.
• Comfortable using computer systems and standard office software.
• Quick learner with an interest in developing new skills.
• Self-motivated, resourceful, and capable of taking initiative.
• Professional proficiency in both French and English, spoken and written, is required to provide quality service to a customer base that is approximately 40% English-speaking.
• Strong ability to work collaboratively within a team environment.
• Ability to manage multiple tasks simultaneously.
• Comfortable working in a fast-paced and occasionally high-pressure environment.

Our client, a well-established company in the food industry, is seeking a customer service representative with hands-on experience in transportation and logistics. Along with assisting customers and following up on their requests, you will coordinate shipments, prepare purchase orders for carriers and make sure every delivery is properly scheduled.

Published on September 21, 2026

Do you have strong customer service and team management skills? Our team at Montréal Airport is ready to welcome you and help launch your career to new heights. You will have the opportunity to work alongside a passionate team dedicated to ensuring the satisfaction of millions of travelers every year! #YUL