Optometric Assistant/Receptionist

Promenade Optometric Clinic; Pickering; On-site; CAD 26,000 - 29,000; Full time

Job summary

Promenade Optometric Clinic is seeking a dedicated Optometric Assistant to join our eye care team. The successful candidate will provide exceptional patient care, support optometrists, and help ensure smooth clinic operations in a fast-paced medical environment.

Training will be provided; prior medical or optical experience is preferred. You must be available to work weekends and assist with check-in, paperwork, pre-tests, scheduling, and insurance verification while promoting optical products

Qualifications

• Experience in a medical office or optical setting is preferred.
• Familiarity with electronic medical records systems.
• Knowledge of medical terminology related to eye care.
• Excellent patient care and compassionate communication.
• Ability to manage front desk tasks including scheduling and insurance verification.
• Retail sales experience for optical products is a plus.
• Experience with pediatric patients and age-appropriate communication.
• Organized, detail-oriented, and able to multitask.

Responsibilities

• Greet and check-in patients, ensuring a welcoming environment.
• Assist patients with initial paperwork and update EMRs accurately.
• Conduct pre-test procedures.
• Manage front desk duties including scheduling and insurance verification.
• Educate patients on optical products and assist with retail sales of glasses, contacts, and accessories.
• Maintain cleanliness and organization of clinic and displays.
• Support pediatric patients with gentle care and appropriate communication.

Skills

Medical office experience

Electronic medical records (EMR)

Eye care terminology

Patient care and communication

Front desk scheduling

Insurance verification

Retail sales of optical products

Pediatric patient interaction

Organizational multitasking

Job description

Job Summary

We are seeking a dedicated and organized Optometric Assistant to join our eye care team. The ideal candidate will provide exceptional patient care, support the optometrists, and ensure smooth clinic operations. This role offers an excellent opportunity for individuals interested in healthcare, optical services, and patient interaction within a fast-paced medical environment. Prior experience in medical offices or optical settings is preferred but not required, as training will be provided. **YOU MUST BE AVAILABLE TO WORK WEEKENDS**

Duties

• Greet and check-in patients, ensuring a welcoming environment
• Assist patients with their initial paperwork and update electronic medical records accurately
• Conduct pre-test procedures
• Manage front desk responsibilities including scheduling appointments, answering phone calls, and verifying insurance information
• Educate patients on optical products and assist with retail sales of glasses, contact lenses, and accessories
• Maintain cleanliness and organization of the clinic and optical displays
• Support pediatric patients by providing gentle care and age-appropriate communication

Skills

• Prior experience in a medical office setting or optical practice is highly desirable
• Familiarity with electronic medical records systems
• Strong knowledge of medical terminology relevant to eye care
• Excellent patient care skills with compassionate communication abilities
• Ability to handle front desk duties efficiently, including scheduling and insurance verification
• Experience in retail sales or sales techniques to promote optical products effectively
• Knowledge of optical products and services is a plus
• Ability to work well with pediatric patients and adapt communication accordingly
• Organized, detail-oriented, with strong multitasking skills to manage various responsibilities seamlessly

This position is integral to providing outstanding eye care services while supporting a friendly and professional environment. We look forward to welcoming a motivated individual committed to excellence in patient service.

Pay: $19.00-$21.00 per hour

Work Location: In person