Ophthalmic Technician

BragDeal Inc.; Surrey; On-site; CAD 24,000 - 37,000; Full time

Job summary

BragDeal Inc. is seeking an ophthalmic assistant to join our busy ophthalmic clinic and surgical centre in Surrey. You will greet patients, handle billing and appointments, and collaborate with physicians to ensure smooth operations.

The role emphasizes strong customer service, learning on the job, and supporting clinicians with exams and patient care in a fast-paced setting. Training is provided where needed.

Qualifications

• No ophthalmic experience required; willingness to learn on the go.
• Strong work ethic and ability to learn quickly.
• Excellent communication with patients and physicians.

Responsibilities

• Greet patients in person, on the phone and by email with a helpful tone.
• Process billing, invoicing and collect payments accurately.
• Schedule and coordinate patient appointments.
• Provide attentive care and service to physicians and patients.
• Track lab results and arrange follow-up appointments.
• Explain laboratory tests and prep instructions to patients.
• Work with the Accuro EMR system and clinic staff.
• Help establish clinic systems and processes.
• Collaborate with physicians to meet needs and requests.

Skills

Customer service

Billing

Appointment scheduling

Team collaboration

Attention to detail

Tools

Accuro EMR system

Job description

Would you like to part of a team in an exciting and rapidly growing medical clinic? Do you like to be in a busy environment?

FVCL is a rapidly growing medical ophthalmology clinic specializing in eye disease and surgeries with advanced technology. We have nationally-recognized team of ophthalmologists with vast clinical experience in a wide variety of ocular services includingMSP covered exams and surgeries, as well as private lens surgeries and LASIK.

We are looking for an energetic and detail oriented individual to join our dynamic and growing ophthalmic clinic and surgical centre!

Duties include:

• Greeting patients in person, on the phone and by email in a helpful and informative manner
• Billing, invoicing and receiving payments
• Booking and coordinating patient appointments
• Providing physicians and patients with attentive care and service
• Tracking patient lab test results and booking follow-up appointments
• Providing patients with detailed instructions on various lab tests
• Accuro EMR system
• Working collaboratively with physicians and other colleagues
• Collaborating in the establishment of the systems and processes in place at the clinic
• Cooperating with physicians in meeting their needs requirements

Ophthalmic assistant with experience in the following an asset but we are willing to train the right candidate:

• Visual Fields
• OCT's
• Auto-refractions
• Non-contact Tonometer
• Doctor workups
• Cataract measurements

If you do not have direct experience, you should have a strong work ethic and be able to learn on the go quickly.

Compensation: $17.50-$27.00 per hr