Front Desk Receptionist

Dr. Abinaya Krishnamoorthy Optometry Pro; Oshawa; On-site; CAD 25,000 - 28,000; Part time

Benefits offered by this job

Flexible schedule

On-site parking

Job summary

Dr. Abinaya Krishnamoorthy Optometry Pro is seeking a dynamic Front Desk Receptionist for an in-person role in Oshawa, Ontario. Responsibilities include greeting patients, answering phones, scheduling, and assisting in optical sales while maintaining clinic cleanliness.

The ideal candidate possesses office experience, strong communication skills, and proficiency with Microsoft Office. Flexible hours (10–16 per week) with hourly pay of $18.00–$20.00, on-site parking, and a requirement to work

Qualifications

• Proven office experience with strong organizational skills and attention to detail.
• Excellent customer service skills with professional phone etiquette and interpersonal abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook), and general computer skills.
• Experience with data entry, filing systems, and clerical tasks in a busy environment.
• Prior experience in a medical or dental office setting is a plus, including knowledge of front desk operations specific to healthcare environments.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed.
• Answer phones, deal with calls accurately and professionally.
• Maintain the cleanliness of the clinic.
• Be willing to learn and transition into optical sales.
• Perform recall calls, confirm appointments, book and organize doctors' schedules, coordinate referrals, and triage eye concerns by phone.

Skills

Customer service

Phone etiquette

Organizational skills

Multitasking

Independent work

Tools

Microsoft Office

Job description

Starting Hours: Mon 10-1, Tues 10-1, Wed, 10-4, Friday 10-2, with option to cover Mon/Tues evening 1-7 as needed.

Overview

We are seeking a dynamic and friendly Front Desk Receptionist. The ideal candidate will be energetic, organized, and possess excellent communication skills, ready to handle multiple responsibilities with enthusiasm and professionalism.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed
• Answer phones, deal with calls accurately and professionally
• Share in the responsibility to maintain the cleanliness of the overall clinic
• Be willing to learn and quickly transition into optical sales
• Duties include: performing recall phone calls, confirming appointments, booking and organizing doctors's schedules, coordinating specialist referrals, triaging eye concerns over the phone, maintaining backend pricing and reconciliation, performing insurance billing and OHIP billing, opening an closing the clinic, participating in all aspects of sales and dispensing of glasses and contacts

Qualifications

• Proven office experience with strong organizational skills and attention to detail
• Excellent customer service skills with professional phone etiquette and interpersonal abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook), and general computer skills
• Experience with data entry, filing systems, and clerical tasks in a busy environment
• Prior experience in a medical or dental office setting is a plus, including knowledge of front desk operations specific to healthcare environments
• Strong typing skills, proofreading abilities, and organizational aptitude for managing multiple priorities effectively
• Ability to work independently while maintaining a positive attitude and professional demeanor

Pay: $18.00-$20.00 per hour

Expected hours: 10.0 – 16.0 per week

Benefits:

• Flexible schedule
• On-site parking

Ability to commute/relocate:

• Oshawa, ON L1J 8L5: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have any optical or optometry clinic experience?
• Are you comfortable with the hours proposed in the Job Description?

Work Location: In person