Operations manager, restaurant

Government of Canada - Western; Prince Rupert; On-site; CAD 55,000 - 75,000; Full time

Job summary

A public sector organization in Prince Rupert seeks a qualified restaurant manager. The role involves overseeing daily operations, managing staff, ensuring compliance with food safety regulations, and financial management. Candidates must have at least 5 years of experience in the field, hold relevant certifications, and possess strong communication skills. This role is on-site, and successful candidates will work in a fast-paced environment, handling various management tasks and directly engaging with clients.

Benefits

Bonus

Gratuities

Qualifications

• 5 years or more of relevant experience.
• Food service manager certification is required.
• Valid driver's license is necessary.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits.
• Evaluate daily operations and monitor performance.
• Recruit and train staff, and set work schedules.
• Ensure compliance with health and safety regulations.

Skills

Client focus

Attention to detail

Excellent oral communication

Excellent written communication

Team player

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 to 2 years

Tools

MS Excel

Electronic cash register

Point of sale system

MS Office

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 5-10 people
• Staff in various areas of responsibility

Credentials

• Food service manager certification
• Serving It Right Certificate
• Safe Food Handling certificate
• Food Safety Certificate

Computer and technology knowledge

• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

• Bonus
• Gratuities