Restaurant manager

KFC Canada (Yum! Brands Subsidiary); Woodstock; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

On-the-job training for youth

Mentorship and networking for youth

Welcoming work environment for youth

Job summary

KFC Canada (Yum! Brands Subsidiary) in Woodstock, Ontario is hiring a Restaurant Supervisor to lead daily operations and oversee staff performance. You will recruit, schedule, and train team members while ensuring service quality and compliance with health and safety standards.

The role is a permanent, full-time position, offering 40 hours per week with an English-language work environment and youth-focused training and mentorship opportunities. Prior supervisory experience is preferred.

Qualifications

• Post-secondary credential in hospitality/restaurant management or related field.
• Minimum 1 year to 2 years of experience in a supervisory role.
• Ability to communicate in English or French.

Responsibilities

• Monitor staff performance and provide feedback.
• Plan and organize daily restaurant operations.
• Recruit staff and set work schedules.
• Balance cash and complete cash reports.
• Conduct performance reviews and cost products/services.
• Ensure health and safety regulations are followed.
• Address customer complaints and provide service.

Skills

Staff management

Operations planning

Recruitment

Scheduling

Cash handling

Performance reviews

Costing

OSH compliance

Customer service

Conflict resolution

Education

College/CEGEP certificate or diploma (3–12 months)

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 1 year to less than 2 years

Tasks

• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Screening questions

• Do you meet the language requirements listed in the job posting for the position (English or French)?

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week