Operations Coordinator: Scheduling, Compliance & Impact

GardaWorld; Canada; Remote; CAD 53,000 - 65,000; Full time

Benefits offered by this job

Group insurance

RRSP

Corporate discounts

Safety and compliance focus

Job summary

GardaWorld is seeking an Operations Coordinator in Kingston, Ontario to support field teams and ensure smooth day-to-day operations in a structured, fast-paced, and highly regulated environment.

You will manage workforce scheduling, payroll-related tasks, compliance follow-ups, recruitment coordination, and provide frontline administrative support to managers and field personnel, contributing to operational excellence and safety.

Qualifications

• 1 to 3 years of experience in coordination, operations, administration, workforce support, or a similar role.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-volume environment.
• Proficiency with Microsoft Outlook, Excel, internet-based tools, and workforce management systems.
• Strong verbal and written communication skills in English.
• Bilingualism in English and French is considered an asset.
• Experience in a unionized, security, or operational environment is considered an asset.

Responsibilities

• Coordinate workforce scheduling, leave requests, vacation planning, and timesheet follow-ups, including resolving discrepancies as needed.
• Follow up on invoicing, payroll adjustments, and related administrative tasks
• Maintain and update internal systems, including schedules, employee records, uniforms, and operational equipment tracking
• Support employee file follow-ups, including absences, employee movements, compliance requirements, and adherence to company procedures, collective agreements, and regulatory requirements
• Assist with recruitment, interviews, onboarding, and training coordination
• Provide daily support to managers and field teams, including participation in operational meetings and client follow-ups as needed
• Respond to ad hoc requests and urgent operational situations.

Skills

Coordination experience

Organizational skills

Microsoft Office

English communication

Team collaboration

Independent worker

Unionized/security experience asset

UKG/Kronos/ADP familiarity

French bilingual asset

Tools

UKG

Kronos

ADP Workforce Now

Job description

GardaWorld is seeking an Operations Coordinator in Kingston, Ontario to support field teams and ensure smooth day-to-day operations in a structured, fast-paced, and highly regulated environment.

You will manage workforce scheduling, payroll-related tasks, compliance follow-ups, recruitment coordination, and provide frontline administrative support to managers and field personnel, contributing to operational excellence and safety.