Operations Coordinator

GardaWorld; Canada; Remote; CAD 53,000 - 65,000; Full time

Benefits offered by this job

Group insurance

RRSP

Corporate discounts

Safety and compliance focus

Job summary

GardaWorld is seeking an Operations Coordinator in Kingston, Ontario to support field teams and ensure smooth day-to-day operations in a structured, fast-paced, and highly regulated environment.

You will manage workforce scheduling, payroll-related tasks, compliance follow-ups, recruitment coordination, and provide frontline administrative support to managers and field personnel, contributing to operational excellence and safety.

Qualifications

• 1 to 3 years of experience in coordination, operations, administration, workforce support, or a similar role.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-volume environment.
• Proficiency with Microsoft Outlook, Excel, internet-based tools, and workforce management systems.
• Strong verbal and written communication skills in English.
• Bilingualism in English and French is considered an asset.
• Experience in a unionized, security, or operational environment is considered an asset.

Responsibilities

• Coordinate workforce scheduling, leave requests, vacation planning, and timesheet follow-ups, including resolving discrepancies as needed.
• Follow up on invoicing, payroll adjustments, and related administrative tasks
• Maintain and update internal systems, including schedules, employee records, uniforms, and operational equipment tracking
• Support employee file follow-ups, including absences, employee movements, compliance requirements, and adherence to company procedures, collective agreements, and regulatory requirements
• Assist with recruitment, interviews, onboarding, and training coordination
• Provide daily support to managers and field teams, including participation in operational meetings and client follow-ups as needed
• Respond to ad hoc requests and urgent operational situations.

Skills

Coordination experience

Organizational skills

Microsoft Office

English communication

Team collaboration

Independent worker

Unionized/security experience asset

UKG/Kronos/ADP familiarity

French bilingual asset

Tools

UKG

Kronos

ADP Workforce Now

Job description

Operations Coordinator

Business Unit: Corporate

Career Area: Operations and Administration

Location: Kingston, Ontario, CA

Join GardaWorld. Make a Difference.

GardaWorld is seeking an Operations Coordinator to support field teams and help ensure smooth day-to-day operations in a structured, fast-paced, and highly regulated environment.

As an Operations Coordinator, you will play a key role in workforce scheduling, administrative support, compliance follow-ups, recruitment coordination, and daily operational support.

Why Choose GardaWorld?

• Full-time position with job stability
• Annual salary of $53,000 to $65,000, based on experience and qualifications
• Comprehensive benefits package, including group insurance, RRSP, corporate discounts, and more
• Structured work environment focused on safety and compliance
• Key role at the heart of operations
• Opportunities for learning and professional development.

Key Responsibilities of the Operations Coordinator

• Coordinate workforce scheduling, leave requests, vacation planning, and timesheet follow-ups, including resolving discrepancies as needed.
• Follow up on invoicing, payroll adjustments, and related administrative tasks
• Maintain and update internal systems, including schedules, employee records, uniforms, and operational equipment tracking
• Support employee file follow-ups, including absences, employee movements, compliance requirements, and adherence to company procedures, collective agreements, and regulatory requirements
• Assist with recruitment, interviews, onboarding, and training coordination
• Provide daily support to managers and field teams, including participation in operational meetings and client follow-ups as needed
• Respond to ad hoc requests and urgent operational situations.

Qualifications and Skills for the Operations Coordinator

• 1 to 3 years of experience in coordination, operations, administration, workforce support, or a similar role;
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-volume environment
• High attention to detail and accuracy
• Proficiency with Microsoft Outlook, Excel, internet-based tools, and workforce management systems
• Strong verbal and written communication skills in English
• Ability to work independently while collaborating effectively with operational teams
• Experience in a unionized, security, or operational environment is considered an asset
• Experience with workforce scheduling tools, such as UKG, Kronos, ADP Workforce Now, or similar systems, is considered an asset
• Bilingualism in English and French is considered an asset

This posting is for a position that is currently vacant within the organization.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity.

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