Operations Coordinator - Logistics & Inventory (12-Month)

Holt, Renfrew & Co.; Canada; Remote; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Benefits package

Pension matching

Employee discount

Job summary

Holt Renfrew is seeking an Operations Coordinator for a 12-month contract at our Etobicoke location. You will support Distribution Centre and Store 14 eCommerce operations, ensuring inventory accuracy and smooth processes across the network.

Responsibilities include GNFR management, cycle counts, WMS/SAP reconciliation, and developing operational reports. Strong communication, adaptability, and analytical skills are essential to drive service levels and customer satisfaction.

Qualifications

• Post-secondary degree or equivalent experience.
• 1–2 years of post-university work experience.
• Confident and effective communication (written & verbal).
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Supply Chain/Logistics or Business qualification desirable.
• Adaptable and comfortable with ambiguity and change.
• Highly service-oriented with strong organizational and follow-up skills.
• Team player with interpersonal awareness across cultures.
• Proven analytical skills.

Responsibilities

• Support day-to-day Distribution Centre and Store 14 eCommerce operations through communication, issue resolution, priority management and reporting.
• Coordinate and monitor workflows to meet SLAs, productivity targets, and customer commitments.
• Support GNFR inventory management including ordering, replenishment, tracking and distribution.
• Assist inventory control activities including cycle counts, reconciliations and discrepancies.
• Assist bi-monthly and annual eCommerce inventory counts with accurate reporting.
• Assist with inventory movements, returns, and transfers between locations.
• Support system reconciliation between WMS and SAP and resolve data exceptions.
• Maintain operational reports and dashboards to monitor performance and accuracy.
• Support peak periods, special projects, and invoice processing.
• Update SOPs and training documentation.
• Build relationships with internal and external partners to drive excellence and customer satisfaction.
• Comply with Health & Safety policies and requirements.

Skills

Communication

Interpersonal skills

MS Office

Analytical skills

Team player

Adaptability

Education

Post-secondary degree or equivalent experience

Tools

WMS

SAP

Microsoft Excel

Job description

Holt Renfrew is seeking an Operations Coordinator for a 12-month contract at our Etobicoke location. You will support Distribution Centre and Store 14 eCommerce operations, ensuring inventory accuracy and smooth processes across the network.

Responsibilities include GNFR management, cycle counts, WMS/SAP reconciliation, and developing operational reports. Strong communication, adaptability, and analytical skills are essential to drive service levels and customer satisfaction.