Seasonal Sales Support | Holt Renfrew Bloor St.

David Yurman; Toronto; Sur place; CAD 28 000 - 32 000; Plein temps

Résumé du poste

David Yurman Holt Bloor store in Toronto is seeking a Seasonal Operations Support to assist with administrative and logistical tasks for the Retail Store Operations Staff. The role is expected to start in late September 2026 and end by January 2027, with non-traditional hours including nights, weekends and holidays.

You will enter sales at POS, answer calls, assist on the sales floor, maintain visual merchandising, and support packaging, inventory, and store supplies to ensure smooth operations

Qualifications

• At least 1 year in an operational role in a customer service environment.
• Proficient in Microsoft Excel and Outlook.
• Detail-oriented with ability to prioritize in a fast-paced environment.
• Flexibility to work in various roles based on business needs (sales floor, operations).

Responsabilités

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team wrap client packages.
• Assists Operations team with the cleaning of client jewelry.
• Assists the Operations team with restocking of store packaging, stationary and supplies.
• Assists Operations team with inventorying office supply needs.
• Assists Operations team identify client jewelry repairs.
• Ensures organization and cleanliness of jewelry cleaning area.

Connaissances

Customer service

Attention to detail

Adaptability

Prioritization

Outils

Microsoft Excel

Microsoft Outlook

Description du poste

The Holt Bloor Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff.

The role is expected to start in or around late September 2026 and end by January 2027. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays.

Responsibilities

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team wrap client packages.
• Assists Sales and Operations team with the cleaning of client jewelry.
• Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
• Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
• Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
• Assists the Operations team with the putting together of DY Pocket Folders.
• Assists Operations team package and ship client packages.
• Assists Operations team in inventorying office supply needs.
• Assists Operations team in inventorying packaging needs.
• Assists Operations team in inventorying stationary needs.
• Assists Operations team identify client jewelry repairs.
• Assists store in maintaining a clean case line.
• Assists Sales and Operations team organize understock.
• Assists Operations team with Inventory Serial Case Audits.
• Ensures organization and cleanliness of jewelry cleaning area.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
• Computer skills: Proficient in Microsoft Excel and Outlook
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).

Expected base pay for the role is CA $20.00 - $23.00/hour.