Operations Admin & Coordination Specialist

FedEx Logistics; St. Catharines; On-site; CAD 42,000 - 52,000; Full time

Job summary

FedEx Logistics is seeking an interview-position administrator to support station and call centre operations. You will coordinate administrative tasks, liaise with customers, suppliers, and employees, and assist the senior manager to achieve departmental goals.

The role requires a high school diploma or equivalent with secretarial training, plus two years in a customer contact environment and one year in an administrative capacity.

Qualifications

• High school diploma or educational equivalent with secretarial courses or business college training preferred.
• Two years experience in a customer contact environment, with one year in a secretarial/administrative role.
• Standard level MS Excel, Word; PowerPoint is preferred.
• Good communication (verbal/written), interpersonal and organizational skills required.

Responsibilities

• Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.
• Coordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

Skills

Communication

Interpersonal skills

Organizational skills

Secretarial/administrative support

Education

High school diploma or equivalent with secretarial courses

Tools

MS Excel

MS Word

PowerPoint

Job description

FedEx Logistics is seeking an interview-position administrator to support station and call centre operations. You will coordinate administrative tasks, liaise with customers, suppliers, and employees, and assist the senior manager to achieve departmental goals.

The role requires a high school diploma or equivalent with secretarial training, plus two years in a customer contact environment and one year in an administrative capacity.