Operations Hub Support Administrator

FedEx Logistics

Toronto

On-site

CAD 25,000 - 36,000

Full time

4 days ago

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Job summary

FedEx Logistics in Toronto, ON, is seeking a detail-oriented administrative clerk to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will tend to damaged and misaddressed packages promptly to optimize delivery times and serve as the customer’s first point of contact for a variety of issues.

The ideal candidate has a high school diploma or GED, strong typing and data entry skills, proficiency with Microsoft Office and

Qualifications

High School Diploma or GED required.
General business skills such as typing, data entry and review; and use of phone, copier, and fax.
Software skills, including use of Microsoft Office software and web-based applications.
Customer service skills necessary to effectively and professionally respond to requests.
Time management, organizational and multi-tasking skills in a fast-paced environment with attention to detail.

Responsibilities

Perform clerical and administrative functions for hub and station operational areas.
Tend to damaged and misaddressed packages to optimize delivery time.
Serve as a customer’s first line of contact for a variety of issues.
Support records management, quality assurance and general office tasks.