Onsite Training Specialist – Property Management

MetCap Living; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading property management company in Toronto is seeking a Site Trainer to deliver training programs for staff. This full-time role involves designing onboarding procedures, ensuring compliance with local regulations, and enhancing customer service skills among staff. The ideal candidate has experience in property management and excellent interpersonal skills. A salary range of $45,000 to $55,000 is offered based on experience, with a commitment to accessibility for all applicants.

Qualifications

• Experience in property management is an asset.
• Excellent presentation, communication, and interpersonal skills.
• Experience training, coaching, or mentoring on-site staff.

Responsibilities

• Design and deliver onboarding and ongoing training programs for resident managers and site staff.
• Train staff on local regulations and company compliance standards.
• Coach site staff on resident relations, service excellence, and professionalism.

Skills

Training staff on company policies

Excellent presentation

Communication skills

Interpersonal skills

Tools

Property management software (e.g., Yardi, Property Vista)

Job description

A leading property management company in Toronto is seeking a Site Trainer to deliver training programs for staff. This full-time role involves designing onboarding procedures, ensuring compliance with local regulations, and enhancing customer service skills among staff. The ideal candidate has experience in property management and excellent interpersonal skills. A salary range of $45,000 to $55,000 is offered based on experience, with a commitment to accessibility for all applicants.