Onsite Office & Client Services Administrator

Vomela Commercial Group; Delta; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Disability

Training & Development

Wellness Resources

Job summary

Vomela Commercial Group in Delta BC is seeking a dedicated Office Administrator to support reception, customer service, and billing. This entry-level role combines front-desk duties with essential back-office tasks to ensure smooth office operations and top-notch client service.

You will greet visitors, direct calls and emails, manage mail, assist clients with orders and shipments, and collaborate with Sales and Production to keep customers informed.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written English communication.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Experience in office administration or customer service is a plus.

Responsibilities

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer and direct incoming calls and emails, ensuring prompt and accurate responses.
• Maintain the reception area, keeping it clean, organized, and well-presented.
• Manage and distribute incoming and outgoing mail and packages.
• Provide exceptional customer service to clients, addressing inquiries and concerns in a timely manner.
• Assist clients with placing orders, tracking shipments, and resolving issues that may arise.
• Maintain knowledge of products, services, and capabilities to assist clients effectively.
• Collaborate with sales and production teams to ensure customer satisfaction.
• Prepare and process invoices, purchase orders, and other billing-related documents.
• Maintain accurate records of customer accounts and transactions.
• Assist with accounts receivable, ensuring timely payment from clients.
• Work closely with the accounting department to ensure accurate and efficient billing processes.

Skills

Customer service

Communication skills

Multitasking

Microsoft Office

Teamwork

Independent work

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Vomela Commercial Group in Delta BC is seeking a dedicated Office Administrator to support reception, customer service, and billing. This entry-level role combines front-desk duties with essential back-office tasks to ensure smooth office operations and top-notch client service.

You will greet visitors, direct calls and emails, manage mail, assist clients with orders and shipments, and collaborate with Sales and Production to keep customers informed.