Office Administrator

Vomela; Delta; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & V

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&

Paid Time Off

Short Term & Long-Term Disability

Training & Development

Wellness Resources

Job summary

Vomela is hiring an Office Administrator in Delta, BC, an onsite role from 8:00am to 4:30pm, Monday to Friday. The position combines reception, customer service, and billing duties to support daily operations and client service.

The successful candidate will handle visitors, calls, and emails, manage mail, assist with orders and shipments, and support the accounting team with invoicing and AR tasks. This is an entry-level opportunity with growth potential.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written English communication skills.
• Strong customer service orientation and multitasking ability.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn new processes.
• Basic knowledge of accounting principles is a plus.
• Experience in office administration or customer service is a plus.

Responsibilities

• Reception: greet visitors and maintain a professional front desk.
• Answer and direct calls and emails promptly.
• Maintain a clean, organized reception area.
• Manage incoming/outgoing mail and packages.
• Provide exceptional customer service to clients.
• Assist clients with placing orders, tracking shipments, and issue resolution.
• Understand products and capabilities to assist clients.
• Collaborate with sales and production teams to drive client satisfaction.
• Prepare and process invoices, purchase orders, and billing documents.
• Maintain accurate records of customer accounts and transactions.
• Assist with accounts receivable and timely payments.
• Coordinate with accounting for billing accuracy.

Skills

Customer service

Communication

MS Office

Teamwork

Attention to detail

English proficiency

Education

High school diploma

Job description

At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Location: Onsite role in Delta, British Columbia, Canada Schedule: Monday - Friday, 8:00am - 4:30pm

Job Summary

We are currently seeking a dedicated and detail-oriented Office Administrator to join our team in Delta BC. This is a dynamic and exciting entry-level position that combines reception, customer service, and billing responsibilities to support the smooth operation of our office and provide excellent service to our clients as well as supporting members of our team.

What You'll Do

• Reception: Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer and direct incoming calls and emails, ensuring prompt and accurate responses.
• Maintain the reception area, keeping it clean, organized, and well-presented.
• Manage and distribute incoming and outgoing mail and packages.
• Customer Service: Provide exceptional customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.
• Assist clients with placing orders, tracking shipments, and resolving any issues that may arise.
• Maintain a thorough understanding of our products, services, and capabilities to effectively assist clients.
• Collaborate with the sales and production teams to ensure customer satisfaction.
• Billing: Prepare and process invoices, purchase orders, and other billing-related documents.
• Maintain accurate records of customer accounts and transactions.
• Assist with accounts receivable, ensuring timely payment from clients.
• Work closely with the accounting department to ensure accurate and efficient billing processes.

What You'll Bring

• High school diploma or equivalent.
• Excellent verbal and written English communication skills.
• Strong customer service orientation and ability to handle multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn and adapt to new processes.
• Basic knowledge of accounting principles and practices is a plus.
• Experience with office administration or customer service is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources